Privacy Policy

1. Overview

This Privacy Policy describes how information may be collected, received, stored, used, disclosed, and managed in connection with your access to and use of nevesgaminglicense.org. This includes, without limitation, use of website pages, forms, search tools, register-related interfaces, verification-related tools, contact submissions, resource downloads, and general website interactions.

By using the website, you acknowledge that your information may be processed in accordance with this policy, subject to applicable law and any additional notices made available in specific workflows or forms.

2. Information that may be collected

Depending on how you use the website, the following categories of information may be collected:

• identity and contact information, such as name, email address, company name, and enquiry details;
• form-submission information, including message content, role selection, entity names, and reference numbers supplied by you;
• technical and usage data, such as browser type, device type, IP address, pages visited, timestamps, referring pages, and session interactions;
• communication records, including enquiries, support requests, routing notes, and follow-up correspondence;
• download and interaction information relating to templates, guidance materials, and website resources.

3. How information may be collected

Information may be collected directly from you when you complete a form, submit an enquiry, perform a website search, request verification-related assistance, or otherwise communicate through website features. Information may also be collected automatically through standard website technologies such as server logs, analytics tools, cookies, and similar tracking mechanisms.

4. How information may be used

Information may be used for one or more of the following purposes:

• to operate, maintain, and improve the website and its features;
• to route, review, respond to, and manage enquiries or support requests;
• to maintain records of communications and website interactions;
• to monitor performance, security, abuse prevention, and technical functionality;
• to analyse usage trends and improve navigation, content structure, and user experience;
• to support lawful compliance, risk management, internal administration, and dispute handling where necessary.

5. Basis for processing

Depending on the circumstances and applicable law, information may be processed where necessary for legitimate interests in operating and securing the website, responding to user communications, maintaining records, improving services, complying with legal obligations, or where consent has been provided for particular categories of processing.

6. Disclosure and sharing

Information may be shared with service providers, technical vendors, hosting providers, analytics providers, professional advisers, administrative support providers, or other parties where reasonably necessary to operate the website, manage enquiries, maintain infrastructure, address legal obligations, or protect rights, systems, and users.

Information is not shared simply for the vibes. Any sharing should be limited to what is reasonably necessary for the relevant function, obligation, or protection purpose.

7. Retention

Information may be retained for as long as reasonably necessary for the purposes for which it was collected, including administration, enquiry management, security monitoring, recordkeeping, legal compliance, dispute handling, and operational improvement. Retention periods may vary depending on the nature of the data, the context of collection, and applicable obligations.

8. Security

Reasonable technical and organisational measures may be used to help protect information against unauthorised access, misuse, alteration, loss, or disclosure. However, no website, communication channel, or storage mechanism can be guaranteed to be completely secure, and users should avoid transmitting unnecessary confidential or highly sensitive material through general website forms unless a dedicated secure process has been clearly established.

9. Your rights

Subject to applicable law, you may have rights in relation to your personal data, including rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent where consent is the basis relied on. Rights may be limited where exceptions, legal obligations, or overriding legitimate grounds apply.

To exercise relevant rights, use the contact page and provide enough detail to identify the request and the information concerned.

10. Third-party services and links

The website may contain links to third-party sites, tools, or services. This policy applies only to information handled in connection with this website and does not govern third-party platforms, services, or privacy practices. Users should review the privacy notices of external services independently.

11. Children’s data

The website is not intended for children, and users should not knowingly submit personal information relating to children through website forms unless such disclosure is specifically required by a lawful and appropriate process and transmitted through an appropriate secure channel.

12. Changes to this policy

This Privacy Policy may be updated, amended, or replaced from time to time. Continued use of the website after changes are published constitutes acceptance of the current version in force at that time.

13. Contact regarding privacy matters

If you have a question regarding this Privacy Policy, or wish to make a request in relation to personal data, please use the website contact page and clearly identify the request as a privacy-related enquiry.